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MESSAGE FROM OREGON ONE CALL – TICKETS SENT BY THE ONE CALL CENTER

From: Oregon One Call
305 N.E. 102nd Avenue, Suite 300
Portland, OR 97220
Phone: 503-232-1987

*************ATTENTION ALL MEMBERS*****************

STARTING TUESDAY OCTOBER 1, 2019 ALL TICKETS SENT OUT BY THE ONE CALL CENTER WILL INCLUDE THE THREE NEW QUESTIONS BEING ASKED AND THE RESPONSES. THIS WILL NOW INCLUDE TICKETS PLACED BY TELEPHONE TO THE ONE CALL CENTER AS
WELL AS TICKETS PLACED ONLINE USING ITIC.

THIS MESSAGE IS TO REMIND YOU OF THESE CHANGES AND TO PROVIDE INFORMATION
ON THE THREE NEW QUESTIONS.

*******
SUMMARY
*******

1. Every ticket will have 3 new required questions…

QUESTION 1:

TYPE OF EXCAVATOR
-Only one can be selected-

Contractor
County
Developer
Farmer
Municipality
Occupant (Homeowner)
Railroad
State
Utility
Unknown/Other

QUESTION 2:

DIRECTIONAL DRILLING

Yes
No
Maybe

QUESTION 3:

TYPE(S) OF EXCAVATION EQUIPMENT
-Select as many as will be used-

Auger
Backhoe/Track hoe
Boring
Bulldozer
Drilling
Directional drilling
Explosives
Farm equipment
Grader/Scraper
Hand tools
Milling
Probing device
Trencher
Vacuum equipment
Unknown/Other

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PLEASE DO NOT RESPOND TO THIS EMAIL
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If you have any questions regarding where the three new questions will appear on the locate request please contact the One Call Centers Database Department at ordatabase@occinc.com or by calling them at 877-668-4001
ext 4003.